JLB's Continuing Problems with RCI Website Thread

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I can't get it to open this morning. It's been churning for ten minutes.

Normal post-update crash?


EDIT - the original thread back in March was about an upgrade to the RCI website - that has come and gone - but there ar still problems.
Felt JLB needed a separate thread to continue his "discussion" - GrayFal

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

For my simple purposes, I can only see two changes:

1. There's an extra step at login. My start page used to have the login information already there. Now I have to go to a drop-down to get it.

2. Once I get to where I wanna be, Southern Gulf Coastal for January, 2015, and I hit the back browser button to be able to select January, 2016, it goes back several pages instead of just one. It goes all the way back to the first results page. From there I then have to select Florida, and then drop down to select January, 2016. I don't think they intended that clicking the back browser button would take it back further than the last page, but it does.

Oh, here, this must be why it's down:

Hello,

Thank you for your e-mail.

Thank you for sharing your comments about the new RCI website. Your
feedback has been shared with the appropriate staff. Please be assured,
our technical staff is working diligently to resolve the glitches that
have occurred. Thank you for your patience as we work to improve the
online options for our members.

Kind Regards,

eCommerce Specialist
RCI North America

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I got in, but it's still glitchy.

If I look at Southern Gulf Coast, and then want to look at Northern Gulf Coast, a click on the back browser should take me to that page. But, it does not. It goes all the way back to the first exchanges available page.

[mkarizona Member Find all posts View Profile Close mkarizona]

FWIW I was just able to get in and confirm a deposit on my Android phone using the browser, not the rci app. I had already tried 3 browsers and two different computers this morning with no luck. The mobile version is a little different but worked perfectly. I had no problem running a search to see if anything else was available before confirming.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

You know, folks, not everything has to be shiney and new and work right, or work at all.

When I was a kid, there was a loop of road that was put in, with no houses yet, and no traffic, since it connected the ends of two dead-end streets.

A little bit older kid on the next street had a racing go cart, a really hot one, and he'd run up and down that street like crazy.

So, the kid across the street's father built him a fancy go cart, all welded together and fancy schmancey.

So, I took the deck and engine off our reel lawn mower, and bolted it to two metal poles, bolted some crossmembers and a seat to it, and put a "front axle" on it that my feet rested on, to steer.

When something fell off or came loose, I put it back on or tightened it back up.

It was fun.

[Jeanne Sz Senior Member Find all posts View Profile Close Jeanne Sz]

I got in yesterday after someone in tech support hit a few keys, but as I roamed around the site, I ran into another, unpredictable glitch with viewing dates. It would show availability for a date, but when clicked on would display another error in the field which should show available units. I called again, and the tech tried to tell me it's because availability is more than 10 months out. Clearly she was thinking Wyndham points, not RCI. She didn't solve the problem for me. It's still there today. All she did was try to sell me a reservation. Very annoying.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I got in yesterday after someone in tech support hit a few keys, but as I roamed around the site, I ran into another, unpredictable glitch with viewing dates. It would show availability for a date, but when clicked on would display another error in the field which should show available units. I called again, and the tech tried to tell me it's because availability is more than 10 months out. Clearly she was thinking Wyndham points, not RCI. She didn't solve the problem for me. It's still there today. All she did was try to sell me a reservation. Very annoying.

So, put back on whatever fell off, or tighten whatever came loose.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Once I get to where I wanna be, Southern Gulf Coastal for January, 2015, and I hit the back browser button to be able to select January, 2016, it goes back several pages instead of just one. It goes all the way back to the first results page. From there I then have to select Florida, and then drop down to select January, 2016. I don't think they intended that clicking the back browser button would take it back further than the last page, but it does.

I take it everyone else's back browser is working OK, right?

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I've got a dialog going with feedback.

I was on searching earlier today and everything was quirky-fine. The latest, now, is that I can't log back in. It says it doesn't recognize my username or password.

Anyone get that?

Anyone else's back browser skipping back too far?

Anyone else have 20 dots where the password goes, that go away when you click in there?

[scootr5 Senior Member Find all posts View Profile Close scootr5]

Anyone else have 20 dots where the password goes, that go away when you click in there?

Yes, I see those.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Can you/anyone log in? It churns for way-to-long, then gives me the error message about username/password.

FWIW, feedback said the 20 dots are confusing and they were passing that on to the techies.

[scootr5 Senior Member Find all posts View Profile Close scootr5]

I just logged in, but it took almost two minutes for it to connect.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Mine churns for that long, then doesn't connect.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

It's still not working. Also, when I come here in another window, already open, leaving it open, it stops churning and goes back to the beginning login status.

[susieq Senior Member Find all posts View Profile Close susieq]

I can't get in either, have the 20 dots for the password that disappear when I double click on them. I put in my password then it just churns and churns ~ been 6 min.now.


UPDATE ~ Now on the eighth minute, I get this................

Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.c3c58f18.1395084460.4a3830c