May 3 2007
The Bullfrog Stuart Lamont is at it again. This time, the targeted timeshare resort is The Seapointer just outside Cape Town, which has been managed for some time by Froggy's management company, First Resorts. Lamont himself is chairman of the shareblock board, and the other members of that board are also associated with Club Leisure Group. This group has engineered a suspension from RCI, and has just sent out a mailing suggesting a large special levy to members to ''correct the problem''. How many owners will be stampeded into just signing over their weeks to Lamont? How many will fall for an offer to escape the special levy by doing a deal with one of Lamont's clubs to trade in their weeks for worthless points? How much of The Seapointer will Lamont end up owning when the smoke clears, and what will he do with it? Will owners at The Seapointer come together to try to stop him, and to take their resort back from these sharks? Any timeshare owner whose resort has anything to do with Lamont or First Resorts should be concerned. - anon
Mar 2 2007
Is anyone familiar with Leisure Property Trust in South Africa? This entity has recently been purchasing weeks at Dikhololo resort. Are they connected in any way with the dreaded Club Leisure Group? - Dik member
Feb 5 2007
I have noticed that Club Resorts International is on your list in overseas countries. I'm from South Africa and we belong to Club Resorts International in South Africa. Flexi Club has taken over them administration of this club and many members seems to be switching to Flexi Club. he remaining members seems to be burdened with ever increasing levies and a total lack of service. Can you possibly investigate this company as well please - Jakes
Jan 23 2007
What is happening at Seapointer? There is a rumor that their RCI affiliation is in trouble. Does anyone know? Is Stuart Lamont involved in this? - concerned owner
Jan 8 2007
YOU CAN GET OUT OF FLEXI CLUB ON CLAUSE 3.1. JUST RESIGN. CUT YOUR LOSSES. THERE IS NOTHING THEY CAN DO ABOUT IT. DO IT AND SAVE PAYING LEVIES FOR THE REST OF YOUR LIFE FOR NOTHING!!!!!!!!!!! - ANON
Nov 6 2006
Hi guys,
We are really glad we found this site with all the complaints about Flexiclub. We would also like to know if anyone has found a way out of this contract.
In February of 2005 we went away for a weekend to Durban. Walking down the street we were cornered by a scratch card yielding "recruiter" I guess you could call him. We were duped into making a trip down town to a presentation for Flexiclub Holiday Club with the story of having won a bottle of sparkling wine.
The presenter made all things seem very rosey, maybe they don't know the real story or they actually believe themselves, but they are very convincing.
These are some of the things that we were or were not told:
1) We were not told about the 5 day cooling off period, I happened to remember that a law had been passed enforcing such a period. When we returned home from our weekend we did our calculations and worked out that it would be rather expensive and we would not be able to afford to pay off the points as expected. We immediately contacted Flexiclub and faxed through a cancellation letter. We were contacted by the sales consultant and offered
the same deal (2000 points +2000 bonus points)for much less, R16000 instead of the original R22 800. With much sweet talking and begging because he needed this deal etc etc we accepted the new offer.
2) If you no longer want the points they will gladly buy the points back from you - no such luck, when we tried they told us we have to sell the points privately with not a hint as to how this may be done.
3) The user charge was charged initially and only topped up each year as required to the original amount. What we were not told is that while a short break away booked within 28 days used very few points it would most certainly wipe out your available user charge, in fact for a midweek break recently, our first Flexiclub holiday, I had to pay in towards the user charge. For that fee I could quite easily have found my own accomodation. Also we were only able to check in on the Wednesday but had pay for an entire midweek break - Monday to Friday, to take a weekend added to that would have cost us another whole years user charge. We were able to get accomodation for the weekend for half that.
4)The club is sold as the ideal way to enjoy "free" FAMILY holidays for the rest of your life - when trying to book one specific holiday we were told no bookings could be made during school holidays. So whats the point?
It is quite obvious that the rely on the holiday feeling to get there product sold. I doubt very much if sales would be successful back home where people are very aware of every cent spent.
Once again, if anyone has knows of any recourse we may have or what, if anything, can be done to be released from this contract. Regards, - Kenneth Constable & Angie Willems
July 5 2006
I attended a presentation in October 04 and all the time during the presentation asked for all the monies FlexiClub would expect me to pay. My presenter, Muzi, did not make mention of the R1000+ every beginning of the year. My monthly payments started in June 05. In Feb 05 I received my first account - the only information I had received from them since signing their contract. I have gone through the formal process of requesting to cancel my contract with them, as I had been misrepresented at the presentation, before actually starting with the payments or using their services. This was done three times and on all three occassions declined for the reasons that my signature was on the contract and all their presenters were well trained and would have told me everything. My fees started to climb and I owed them over R3000. They were charging me a full years fees for 2004 - bearing in mind I signed on 24 October! Why pay a full year's fees for 2 months. When I called them they were very quick to suggest they would drop the amount of R1400 and only start my contract from Jan 05! By June 05 I had their credit department calling me to make payment of the outstanding monies (the fee they neglected to tell me about). I told them that I would pay it off. I sent them correspondence to this effect and said that I would pay them off per month in addition to my monthly fee (please note these monies I have been paying in addition to the monthly fee has not reduced my total outstanding amount). Their credit department called me to say this was totally unacceptable as it would take me too long to pay it off. I asked for them to put this in writing - they refused! According to their latest letter I have been blacklisted.
Reading the other comments on this site, makes me realise I am not the only person to be suckered into signing a contract with FlexiClub. No wonder they are called "FlexiClub" they make things FLEXIble to suit themselves!!
If you have had similar experiences and have come right with cancelling the contract, please let me know (heleneprr@yahoo.com). I have tried to sell the contract, but nobody is interested - I wonder why! I am at the point where I would NOT like to sell this and have sleepless nights worrying about somebody else having to go through this.
I refer to staceykas's comments posted on 11 March 05 and agree with her. More of us need to stand together and to email Carte Blanche and take
further legal action. - FlexED OFF
Mar 10 2006
To all of you Flexi Club members...Good Luck and may you win your never ending battle..I have been tryiing to resolve my issues with them for since 2003, and, to no avail. I paid them the R 2500,00 deposit, i never even used or booked any timeshare, and now i have been black listed on ITC for non-payment.
Repeated queries resulted in loud telephonic fights with their accounts department..." Oh no sir, you have signed the debit order, so you still owe us R 4 300.00, and until paid in full, your'e name will stay on the blacklist...". So, know i decided to see if i can hassle them to death via email and telephone...Hopefully i'll come right after the next 6 months or so... Please people...don't do ANY business with them From yours truly.. - .Unhappy Harry
Mar 4 2006
Dear Mr.Kelland
I was hoping that you can assist me by giving me a contact no. for Tisa in Cape Town South Africa.
You see I know that Flexi Club are taking me for a ride as I joined them in last year November 2005 in which I had to pay the some of R2400.
With this they also gave me 1500 points as soon as I joined them and told me that I will be paying an annual fee of R1400 starting the begining of March 2006 and that this amount can be paid off in 3 months time.
My problem is that since then I have received continuos bills stating that iam in arrears since last year and that I now owe them R2500 for last year.
Bear in mind I have not made use of this timeshares ever, I have however written them a letter asking what this is all about, their response was very unclear to me but what I could understand was that they will scrap last year fees and that I can start paying them as from this year but all my acquired points will be erased.
So I think its safe to say that iam a victim of timeshare fraud.
I have been on the net searching for info on Tisa or Flexi club, and found that Flexi club is on Tisa's black list, is this true? if so I really need help.
I have being trying to contact their branch in the V & A Waterfront (in Cape Town) now for last 2 months but nobody is ever available to assist me.
So I pray that you can point me in the right direction.
Your response to this mail will truly be appreciated Regards - SB
June 26 2005
Are there any other members of Club Leisure/Leisure Corporation or the previous name of Resorts Ownership around.
We are having severe problems with this organisation and wonder if anyone has any information that could be shared.
Impatientuk@AOL.com - Hopeful
June 23 2005
We unfortunately have an interest in CRI/Club Leisure and wonder if there are any other owners in England who are having severe problems with this organisation. They have changed hands or names several times since we purchased from them under the name of Resorts Ownership. We have been unable to get any sort of exchanges and just would be interested to hear if anyone else is having similar problems. The levy/maintenance fees are now unbelievable. -
Brenfrah@AOL.Com
May 25 2005
Flexi Club having been thrown out of the UK where they went bankrupt, and having a tough time down under where they are trying to con the Australian public, have now undertaken to move into Swaziland. Their masters, Club Leisure Group are ostensibly investing some R1.6 billion in Swaziland. That has to be a joke. What assets they have are all fictitious being in points.
Club Leisure Group consists of a motley collection of unlawful clubs that purport to be ?not for profit? organisations but are in fact highly motivated and do make profits directly and indirectly for themselves and the clubs. Perhaps they have paid our Swazi Nation in worthless points. Points are lost if you do not use them or pay the exorbitant annual fees to fuel the luxuries of the ?club managers?.
The Swazi Nation does not need these fraudsters to ?invest? here. They conduct unlawful business in South Africa so why should we have them here knowing that they are crooked and have no ethical business practices. It is like saying let the drug lords and mafia operate in our Kingdom especially if they pay some illusionary token to our King and Nation and also play emotive games by promising jobs, which are just as easily lost.
We do not need the infamous Club Leisure Group/Flexi Club in Swaziland with their immorality and fleecing the public behaviour.
Wake up Swazis and see the reality of their fraud. Just read this site to see what repeated gangsters they are. - Khumalo
Mar 14 2005
Bollocks to RCI for taking a Gold Crown Club - Magic Breakaways with 15000 paying members and 7 fantastic properties and shoving it down the toilet. Now that these members find themselves in a very unpleasant place, as toilets are, there are fewer than 4000 members left who own worthless paper which you cannot finish the job with. This was a club in the upper end of the timeshare resorts , no wonder its members refuse to put up with 40% levy increases from flexi club each year and have instead decided to vote with their feet - wonder who is going to pay the resort levies now? sweep sweep! - under the carpet
Mar 11 2005
Magic Breakaways has just merged with a group called Club Leisure. One of the directors of this group is SJ Lamont. I see that he features quite a lot on your page and is not a popular man. They converted my week to points which means that they will de-value every year. So, now I must still pay levies and top point up to carry on going on holiday at my usual resorts. Frankly it is cheaper to just book into a resort as a private individual. I have told them that I want to cancel my contract(not even sell it) as I refuse to pay the "Special Levy" that has just been billed to me on top of my normal levy! They refused. I have submitted this story to Carte Blanche and really hope that they investigate it. I have also referred your site to them. I would like to know if there are any other people out there in the same boat and if they would like to join me in taking legal action against this group. The more people there are the stronger the case will be. This includes Flexi-club, Premier Vacation club, Magic Breakaways, Star Vacation club, Flexi Vac, Corporate club, Off Beat holiday club and CRI operations. This timeshare scam must be put to a STOP. Anybody interested in joining me may contact me at
staceykas@yahoo.com - Stacey
Oct 25 2004
Do any of the readers have connections who may know how to escape from the Flexi-Club, South Africa, mousetrap? This thing is a real nightmare - with the "club" proclaiming that the sale of points may take 18 months - during which time the fees must be maintained by the so-called member. I am no longer interested in funding this bunch of ill-mannered, arrogant autocrats.
I am really interested in surrendering my "points" to some undeserving cause (maybe some terrorist organisation deserves to inherit this crap from me).
Maybe it is time to call in some legal assistance on these issues - anybody interested in taking on THE bullfrog and his cronies? If the points are worth anything to a legal person - you are welcome to them! Just get me out of this crappy contract - I am tired of the abuse that I receive from Flexi Club, South Africa.
Flexi club "CLIENT" e-mail me at:
moonacross@yahoo.com
Sept 17 2004
So Cokayne, what is new? What you describe is practised by Flexi Club and others in different guises. The points system is a fraud on the consumer and Government should investigate it. The clubs run TISA and anyone, the likes you mention, who establish new entities will be closed down by 'nickers' Meyer to protect his pay check and butt. He and TISA are a joke. They do not represent the timeshare industry in South Africa but the blood sucking marketing arm of the likes of The Holiday Club (Beekmans and 'Green grocer') Tony Fernandes and the infamous Flexi Club and Froggy Lamont.
'Fight the Crooks' misses the scams and malpractises of the Holiday Club. Recently the Beekmans through their 'Green Grocer' acquired control of the Aloes on Natal South Coast using a front to purchase the major stake from the family Trust only to pass it on to The Holiday Club, an illegal club, at a profit 'for his services', Fernandes refuses to disclose the acquisition and bid to other shareholders, as he is compelled to do, and will not make a similar offer for the acquisition, to the family and friends minority.
Instead, because Flexi Club have done it and got away with so far (TISA will do nothing, naturally) The Holiday Club have written to the minority telling them to pay a special levy of R4000 per week (a familiar figure!) because the place is run down.
In reality, the land is prime land on the beach front. The Holiday Club want the land but only want to pay in their self printing points instead of hard cash for the land. They can then re-develope the land once they control the Company owning The Aloes Share Block. Yet another fraud of theirs. They have already defrauded shareholders in Mpumalanga (Eastern Transvaal for those out of the know) where they again stole the land.
When is Government going to wake up and close the fraudsters and protect the consumer, particularly the emerging black middle class? - Close the Points (Blackman speaking)
Sept 5 2004 A week back I submitted an enquiry to FlexiClub SA asking how they coult raise the annual rate by around 40percent this year. As expected there has been no reply and I will not be holding my breath waiting for one to come from them.
This morning it seems as if there is a problem with their site. It simply won't load. Have they been shut down? Please say YES - oh PLEASE! I dont mind losing my money if it means seeing the bulldog behind bars - a worthwhile investment.- Ever Hopeful
Sept 3 2004
Anon is so correct. RCI are in bed with Froggy Lamont and the malpractices employed by Flexi Club. RCI are apparently buying out Froggy for in excess of R200 million. What are they getting? Hopefully they will do full and proper due diligence. Flexi Club with their mafiosi legal adviser Don Bosch, have defrauded the La Montagne shareholders out of R3 million by writing off the interest they owed La Montagne for late payment of levies while ensuring the other shareholders paid the interest or had their shares repossessed. Dirty tactics Bosch is in the forefront as the front man for Froggy Lamont.
At the recent Flexi Club Annual General Meeting (What a joke, a Froggy get together with his trustees - entrenched for life) no mention was made in the reports or at the meeting of all the court cases Flexi Club are in and the settlements in some case they have had to make to stay out of the eye of Government.
Flexi Club have their Apartheid era Policeman General Brandt ('Hit man') to keep control and they liaise with another Apartheid policeman Mike O'Sullivan who runs Quantum Marketing for them.
Flexi Club is the ugliest side of any business let alone the South African timeshare industry. Close them down folks! - Fight the Crooks
May 17 2004
Bulldog Lamont deservedly gets most of the criticism for the frauds and excesses perpetrated on the innocent of South Africa. But behind Lamont is a shadowy evil character who invented the scams for Lamont to perpetrate, Andrew Davies.
Davies started life at the very bottom of the money grubbing business, as a tallyman, lending a Rand to a poor family and collecting 20c a week from them for the rest of their lives. The Club Leisure Group is just a bigger version of this grotesque practice.
And, just before we Europeans get too cocky it is worth remembering that RCI Points started in South African with strong links to Davies and Lamont. Links that have not entirely been broken! - anon
May 15 2004
As an employee of above I wish to remain anonymous, but want to let the members know some vital information, so please put my mail on your web site.
Magna, CRI, Star, Flexi , Questor and Quantim Marketing all belong to Club Leisure Group and Fattie "no mannered" Steward Lamount runs the show. He sits with millions while he pay his employers peanuts. Some staff members earn a measly R2000-00 per month. I don't think there is another company in South Africa that has a staff turn over as the Club Leisure Group has, and it's not just because he pay's us so shit, it's because some staff members can't sleep at night, as they realize that they are part of a hideous scam, nothing short of stealing from people. We have to hear people ranting and raving all day long in accounts department about the fees they have to pay that keeps escalates every year, and then they can't ever get a booking. Members get listed with ITC if they fail to pay their annual fees (payable in advance) even though in some instances they have thousands of rand user charge available ( Paid fees not yet used). The members don't earn interest on this money that Bulldog is holding, but they get charges interest if their fees are not paid within three month of being raised. Some members(especially the elderly and Africans get coned into purchasing 250 to 500 points. As we know, you can't go anywhere with such little point, even if you accumulate your point for three years it will give you about 600 to 1500 points, which still is not enough. Members with these low point's was mislead from the beginning. I feel that Management should reprimand the sales people for doing such a deal, but instead they get encouraged to do so, for this way the club score all the way, as the member has to pay his fees every year but can't use it. This tactic enables the club to collects hundreds of thousands of rands for absolutely no service to the member and no cost's endured by the club, not to speak about the hundreds of thousands of rands paid by these members to purchase their points/stars initially. What is a point or a star? Nothing. The club makes it up as they go along. They should rather call it "another sucker fee", for that is basically what it is. As a member you don't get cheaper rates at the resorts, you pay the same as Joe Soap would pay not being a member, and Joe Soap's chances of getting a booking directly through the resort is 80% better than a member who is forced to book through Club Leisure group. So members loose all the way against Joe Soap. A member paid an annual subscription, plus annual user charge plus a Special levy , where-as Joe Soap only pay user charge, and most members paid in the region of R11,000-00 for there so called points. So make some sums and see for yourself who scores- A member paid about R15,000-00 for his holiday, and Joe Soap only paid R4000-00. Another interesting fact the members out there would like to know. The threatening letters you have received from GORDON DE BEER for not paying your account - Guess what ? The lady who sent you the letter is an employer of Club Leisure Group, she just has her own direct phone line.
I have heard client sob over the phone, some even threatening to commit suicide, Member offer that we just take all the money they have paid this far and cancel their contract, but once you have singed this complicated contact, there is no way out. Well that is what BULLDOG say's in the contact, it even states that in the event of a members death, the spouse or children of the deceased has to continue paying the annual fees. I pray each night that somewhere, there is somebody that is not going to let them get away with this and expose them all over the media for what they really are and make them close their doors, and instructed by a court of law to pay the members back their money paid for the points they bought.
Steward Lamont- you have caused a lot of people heart ace and caused their financial ruin, but remeber one thing - you are not above the law, your are going down (hopefully twice).
Hopefully in this life somebody will take you down, ruining you financially as you have ruined others but on the Lord's judgement day, I have no doubt that you will go down - DOWN TO HELL. - Pissed Off Staff Member.
May 13 2004
All you Holland Moorehouse, Star Club, CRI and Flexi Club members wake up - You were had or going to be had. All the above clubs "ARE" Club Leisure group and owned and run by the same Lamont" clang. You are in a vicious circle, for they started one club until they can't sell anymore useless point, then they quickly start another club and force you to convert to this ne clubby buying more Stars or points or loose all your money you have invested so far. The same patern will continue, and then you will get a call agian saying that your existing club is closing down, and you must convert to Flexi Club and that you have to buy Flexi points. Not long from now you will have to convert again, for they will tell you Flexi Club is closing and they will start a new club. And so on and so on. You loose all the way. I know, I work there. Have you ever tried to sell your points/stars? Did they refer you to Quantim?
Guest what? They are Quantim. You paid about R11.40 per point and Quantim offers you R1 to R2-00 a point, then they resell it again at R11.40. Why does Tisa do nothing? Lamont is on the board of Trustees. - Pay Back
May 13 2004
Club Leisure Group members, have you ever inquired the prices as an individual at the resort that you are booking through Club Leisure? Well I have, and discovered that as a non member of any holiday club I pay the same and at some resorts less, than the user charge Club Leisure charges. What are we paying our yearly fees for if we don't save a cent. It actually costs us more considering the subscription fees and special levies not to mention the initial point bought. This is just a big rip off. We can must rather keep our money in "OUR" banks rather that pay Club leisure group who earns interest on our money. For all you folks out there that was considering joing Club Leisure Group "DON'T" for you will just become as bitter and angry as thousand of member are. I counted my losses and forfeited 16743 points just to get rid of this lying, cheating scam and to ensure that I don't give these deceiving people one more cent.
One bitten, twice shy. - Learned the hard way
Oct 29 2003
At the Bushman's Nek annual general fleecing.Flexiclub who controls the board voted unanimously to write off over two million rands worth of unpaid levies .OWED BY FLEXICLUB TO THE SHAREBLOCK.As usual there was all kinds of quasi legal explanations and blame heaped on The Holiday Club and the Beekmans for not paying there levies with the same end result ,the owners get shafted.Bullfrog managed to waddle in but soon got going when he realised that he was not going to get a standing ovation but more likely a public stoning.Now that he owns Questor he can get other people to do his dirty work.Shame on you all - Noah Bitt
Oct 2 2003
It has taken a lot longer than anyone expected for Flexiclub to get out of the UK.
Bullfrog Lamont persisted two or three years before eventually recognising that the Brits don�t like crooked South Africans on their doorstep. Even Zoe Harman was quicker on the uptake than the Bullfrog. - Cyn
Sept 17 2003
I have been reading some of your comments especially those relating to Flexiclub South Africa. I am in the unenviable position of having traded my fixed timeshare for points. I have used those once only and the resort was anal at best. The staff at MOUNT AMANZI were rude and incompetent, and most of them would fit better at the front desk of a brothel. Friends of mine booked into the resort at the same time and paid for their accommodation in cash. The user charge was about the same as the standard rental being offered to the public so there is no advantage to membership of Flexiclub - and THAT IS THE PROOF.
I have written to Flexiclub, requesting an explanation, but it would appear that awkward questions go straight into file 13.
There is no doubt in my mind about the integrity of Flexiclub South Africa. I have joined the opposition and will spread the word based on my experiences with this bunch.
The sooner these people are behind bars the better!-- Porcupine
Aug 21 2003
we withholds levies in order for members to make payments. Levies only went up 18% and some resorts had special levies to make up this losses. we transfer weeks out of one building into another so we can sell the building otherwise the owners will have to keep paying special levies for ever and ever which cant be fair. You will notice also that Flexi Club when it does pay levies is through a loan to the management agent so if owners dont pay why should we and we at least can get the money back plus interest. We have removed the penthouse in the Palace resort and penthouses of La montagnue from the register because of this reasons above and management use this accomodation for meetings etc. - accounts manager
July 31 2003
Flexi club have swindled again. At the La Montagne annual general meeting or is it "annual general fleecing" Shawn Lamont was rude and uncouth. He is such a "baby" and thinks he can emulate his father and past master of swindle. Stuart Lamont's trouble maker mouth piece "rug man" Tony Fernandes (because of his ridiculous hair piece if you are so wealthy R90m! why buy rubbish from the garbage truck?)is so arrogant and rude that it is amazing he does not get sued. "Rugman" does not read anything (perhaps he cannot) comes ill prepared and is so concerned with his self importance it is surprising he has time for anyone else. Up go the levies to cover the Flexi club shocking management record and a special levy according to baby Lamont " pay up or else we will sue you".
What happens is that the shareholders part with their title for worthless and meaningless points and Flexi club becomes richer. Stuat Lamont's lap dog ("nickers")John Meyer of TISA of course does nothing. "Nickers" Meyer is too busy chasing RCI skirts to have any other interest in timeshare. He is point orientated and good reason, they pay him. The whole bunch are untrustworhty and inherently dishonest.
"Nickers" Meyer gave legal advice at a recent seminar in Johannesburg and I believe around the Country. Since when did a ladies underwear salesman become a lawyer? Perhaps the Law Society should sue him to add to his personal tally of legal action!
The timeshare industry in South Africa is a disgrace and RCI joins in. RCI Clucas is such a wet he sides with Stuart Lamont and others because of the pathetic marketing failure of RCI. They allowed the clubs to beat them at their own game and now the man in the street has to pay.
Get rid of this vermin. They have made their millions from us all and their red ferraris! - Anti crime points - Keep em out