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Thread: RCI is a SCAM....cancelation policy

  1. #11
    I am sorry for your experience. However, their policies about cancellations and using your weeks are quite clear....

  2. #12
    The original owners of RCI ran a system designed to work for everybody, the members, the resorts, and RCI and it worked. After RCI was sold, they changed completely and ran it only for themselves. That has hurt both members and resorts.

    As a longtime HOA board member, one thing I saw with the change that has hurt resorts is RCI eliminating the last minute window where a blue week would trade into anything available. That helped resorts resell blue weeks, because they still offered exchange value worth owning a cheap blue week. It also gave RCI some exchange fee income they might likely have missed otherwise. Then RCI decided to rent those weeks to the general public instead. Under RCI's old policy, we could actually sell blue weeks for as much as $500 and had little HOA inventory sitting around. Now, the HOA is lucky to give away blue weeks and has a good bit of inventory that is not producing m/f's, and of course that makes m/f's higher for other owners to make up the difference.

    IMHO, the RCI changes are bringing a slow death to timesharing. Seeing great resorts I have traded into in Europe go belly up due to RCI's policy changes is handwriting on the wall.

    Another new policy that is awful for resorts is their policy on exchange deposits on hurricanes. We went through a bad hurricane in my first stint on our HOA. Then RCI honored deposit credits of members for weeks already deposited that could not actually be used by anyone due to the resort being closed for rebuilding. RCI also gave the HOA a big free stack of deposit certificates to give to members with weeks coming up who had not deposited. These had low exchange value, but could be used for an exchange with the member just paying the exchange fee. DAE went one better and allowed members to deposit weeks that could not be used and then exchange through their system with them, helping build awareness of their company and good PR at the same time. During a more recent temporary closure after a storm, RCI did none of that, but went the other direction, demanding that the HOA give them either deposits that could be used or cash to make RCI whole for weeks members had deposited that could not be used. With the new RCI, I wondered at the time if they had even given anything back to the people who had traded into those weeks.

    The change of ownership of RCI is the worst thing that ever happened to timesharing, and they have put timesharing into a slow death spiral. Before all the changes, RCI was a great exchange company, but those days are long over.

  3. #13
    Also use Platinum Interchange - we get two weeks for every deposit
    7 years of fulltime timesharing, only 6-7 months, now based in Puyallup, WA

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