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Thread: Walmart breach?

  1. #1

    Walmart breach?

    Last Friday I awoke to an email from Walmart, thanking me for my order for a $1,700 gaming laptop. I don’t even know what a gaming laptop is, much less want one. As I was getting my credit card to call them, I got a 2nd email saying my order was canceled due to a payment problem, followed immediately by an email from my credit card company, Capital One, telling me my card has been canceled and they will send me a new one.
    When I called the fraud division, I asked if the breach was on the credit card or Walmart. They told me they were still investigating but there were more attempts to use the card.
    The strange thing is that the laptop was scheduled to be delivered to my own home.
    On Monday, my daughter got an email from Walmart thanking her for buying an $800 laptop, also scheduled to be delivered to her home. Her credit card came from Chase. Chase did not decline the purchase.
    I am thinking the breach is on Walmart’s side, but the fraud division rep at Walmart told my daughter that it might just be some sort of glitch, that when an order is placed, it is somehow replicated to someone else’s account.
    Also, both my daughter and I are very infrequent Walmart shoppers. I think I have ordered twice in the past year and it has been a couple of years for her. I wasn’t even aware that my credit card information was stored by them
    Jacki

  2. #2
    Goomba & Super Moderator tonyg's Avatar
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    Interesting. I had a breach with a Chase card many years ago and they seemed to be disinterested in investigating or in information I found about where things were to be delivered. Within a year I cancelled the card as a result of this do nothing attitude.
    For some reason I got another Chase card several years ago, which I use sparingly. The Card I trust most to look after my account is Discover - great customer service.

  3. #3
    This happened to my neighbor across the street with a high end dept store. What they are now doing is having it delivered to your home and waiting near by for the delivery to take place so they can steal the package and you will not have much recourse since it was delivered to your home residence. My neighbor was lucky she took the box in and it contained 1 pair of $750 shoes. They took the shoes out of the box and put a note inside the outer box that said F U sealed it and put it on the steps. With in 5 minutes it was gone. What I saw was a kid talking on a cell phone that did not belong here. I believe he calls when it is delivered and someone drives by and takes the box.
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  4. #4
    Quote Originally Posted by bigfrank View Post
    This happened to my neighbor across the street with a high end dept store. What they are now doing is having it delivered to your home and waiting near by for the delivery to take place so they can steal the package and you will not have much recourse since it was delivered to your home residence. My neighbor was lucky she took the box in and it contained 1 pair of $750 shoes. They took the shoes out of the box and put a note inside the outer box that said F U sealed it and put it on the steps. With in 5 minutes it was gone. What I saw was a kid talking on a cell phone that did not belong here. I believe he calls when it is delivered and someone drives by and takes the box.
    Wow!
    Well I now live in a gated 55+ community so that would be hard to do.
    Jacki

  5. #5
    Quote Originally Posted by bigfrank View Post
    This happened to my neighbor across the street with a high end dept store. What they are now doing is having it delivered to your home and waiting near by for the delivery to take place so they can steal the package and you will not have much recourse since it was delivered to your home residence. My neighbor was lucky she took the box in and it contained 1 pair of $750 shoes. They took the shoes out of the box and put a note inside the outer box that said F U sealed it and put it on the steps. With in 5 minutes it was gone. What I saw was a kid talking on a cell phone that did not belong here. I believe he calls when it is delivered and someone drives by and takes the box.
    Wow!
    Well I now live in a gated 55+ community so that would be hard to do.
    Jacki

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