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Thread: Banking Question

  1. #1

    Banking Question

    I received an email from Bank of America saying we were over drawn on my business account. There was a almost $18,000 in the account. I went online and can no longer find this account. I can find the alert for this account but not the account. We went paperless so I don't have any information as it shows up until tonight online.

    What happened ? I'm kind of freaking out.

    Bill

  2. #2
    Platinum Contributor Nancy's Avatar
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    Jun 2005
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    What did you find out? Was email really from BOA? Seem to be getting lots of fake emails lately.

  3. #3
    I couldn't access the account because Bank of America closed it. I couldn't speak to anyone until this morning. When I called, 7am on the dot, I gave the automated voice my phone number so I would receive a call. It took about 45 minutes to get a call back. When I did get the call from the Bank of America, the person couldn't help me and transferred my call to a compliance team. The compliance team person told me my account was closed and that the bank had sent us a check. This was a Sea First account that Bank of America took over maybe 25 years ago.

    The reason the account was closed was that there were a few questions that needed answers to update the account. I provided answers. The account will be re-opened in a few days and we will deposit some of the funds back into the account.

    On Monday , when I logged on to our accounts, I had an update request regarding my citizenship. I thought it was a scam so I google it. It looked legit so I answered the citizenship question. Last night I thought that this may have been a hack that emptied my account. I was thinking the very worst. I'm glad it ended well enough.

    I had one check , the only check wrote for over a year, bounce this week. So I am stuck with the charges associated with the bounce. Go figure.

  4. #4
    Glad it worked out, but what a scare!
    I was the treasurer for my state organization when the bank asked for all this information for compliance reasons. Because we are an all-volunteer organization with no home base (all the BOD members are school nurses who live all around the state), I could not fully answer all of the questions (there were no answers) and they closed our account. I got a letter informing me they were closing it 2 days prior!
    Jacki

  5. #5
    I have an account at the bank near our summer home and use the checks for five months. I paid out of it for a rental in April and got a call from the bank about a check written on a closed account. They closed my account because I hadn't written a check in six months, with no notice to me,an account I have had since 1987.

  6. #6
    I thought for sure you got hacked good thing you did not, I had a bank close one of my accounts do to no activity but before they closed it I was given 30 days to do something
    Timeshareforums Shirts and Mugs on sale now! http://www.cafepress.com/ts4ms

  7. #7
    Quote Originally Posted by bigfrank View Post
    I thought for sure you got hacked good thing you did not, I had a bank close one of my accounts do to no activity but before they closed it I was given 30 days to do something
    I thought I was hacked too. I had some odd internet things happen this last year. I get emails weekly letting me know something about an internet order , travel plans, long lost relatives, medical crap and what ever. Bank of America asking about my citizenship was odd and I actually thought it was a hack. I don't like that they emptied the account and sent me a check for the entire amount of almost $18,000. I don't like having to deposit the check either.

  8. #8
    Bank of America sucks. It took 12 days for the check to get here. The account they closed will have problems to re-open. It will be better to open a new account. I won't open any other accounts with Bank of America because they just suck.

    Really, all I can say about this entire dealio is Bank of America really sucks but we know and like everyone at our local branch so we will continue doing business with them.

  9. #9
    I had a lot of trouble with bank if America when I had to handle my aunts affairs. They refused to recognize the power of attorney, they refused to recognize letter from doctor, and I know my aunts closed their safety deposit box, but two years later the bank insisted they hadn't, I had to go through all kinds of steps and have the box drilled open.

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