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Thread: SFX Member Announcement

  1. #11
    Industry Representative Mark @SFX's Avatar
    Join Date
    Jun 2005
    Posts
    2,393
    Quote Originally Posted by hurnik View Post
    doesn't work for me. Although my lifestyle weeks were obtained earlier this year--around Feb. I think.
    Please email your name and account # at accounts@sfx-resorts.com and I will look into this for you.

    Thanks,
    Mark @SFX
    Member Communications

  2. #12
    Industry Representative Mark @SFX's Avatar
    Join Date
    Jun 2005
    Posts
    2,393
    Quote Originally Posted by Presley View Post
    Mine aren't showing up there. It just shows the same exchange deposits that it has always showed, which I can search against. It isn't that big of a deal. I just thought it would be nice to be able to see when they expire.
    Please email your name and account # at accounts@sfx-resorts.com and I will look into this for you.

    Thanks,
    Mark @SFX
    Member Communications

  3. #13
    Quote Originally Posted by Mark @SFX View Post
    Please email your name and account # at accounts@sfx-resorts.com and I will look into this for you.

    Thanks,
    Mark @SFX
    Member Communications
    Thanks Mark. I would ask our 'regular SFX lady' directly, but it looks like several folks are having this problem.

    -----ZK

  4. #14
    Contributor - Bronze
    Join Date
    May 2011
    Posts
    973
    Thanks, Mark. I got your email about my account. I appreciate your help.

    If anyone else is having this issue, use the email that he posted above and he will see that it is resolved.

  5. #15
    Industry Representative Mark @SFX's Avatar
    Join Date
    Jun 2005
    Posts
    2,393
    Hi Presley - apparently not all data transferred into the new system. This is being worked on and should be reconciled by tomorrow's close of business.

    Thank you for your patience...

    Mark @SFX
    Member Communications

  6. #16
    Quote Originally Posted by Mark @SFX View Post
    Hi Presley - apparently not all data transferred into the new system. This is being worked on and should be reconciled by tomorrow's close of business.

    Thank you for your patience...

    Mark @SFX
    Member Communications
    Thanks again, Mark. I received the same note, and it looks like it'll be a matter of a short while before everything's in the proper place; will continue to monitor. I'm curious....it sounds like the conversion really was pretty complicated since it involved a new Bonus Week structure. How has it been going in general? Any other sticky areas? Any more anticipated changes?

    ----------ZK

  7. #17
    Woohoo, thanks Mark for fixing.

    I also see a slightly revamped web site--looks nice.
    I like the addition of the SFX Travel Store. I'm Diamond Rewards Lifetime, but it looks like a very nice addition. Keep up the good work!

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