RCI Call Ceneter now closed Sundays

[timeos2]

Per a recent RCI Announcement:

Due to the highly positive impact that the RCI web enhancements have had, we have noticed a decrease in activity at our call centers with more members searching and booking their vacations online. As a result, after a successful trial program this summer, we have decided to close call center operations on Sunday’s, effective September 16th.



With the vast majority of VRI Owners booking vacations online through rci.com vs. contacting the call center directly, we believe this should have minimal impact if any for your owners regarding our call centers closing on Sunday’s.



Please note that time sensitive services including check in problems (Affiliate support 866-280-7685) and “click to chat” on rci.com will continue to be provided 24/7.

[JLB]

Gee, that only took 15 years.

[Dori]

I remember the old days when the call centre was open until midnight! Calling late at night would often net me a wonderful agent by the name of Fred. He worked magic for me on several occasions.

Dori

[JLB]

Calling late at night would often net me a wonderful agent by the name of Fred. He worked magic for me on several occasions.Dori

[Dori]

Timeshare-wise magic! I can see how my post may have been misconstrued by some! LOL

Dori

[Glitter Brunello]

Timeshare-wise magic! I can see how my post may have been misconstrued by some! LOL

Dori

[Glitter Brunello]

Personally, I hate the shortened hours. I can't usually call while they're there and the website is so buggy I end up not doing business that I would if I could get someone on the phone.

[lawren2]

It all started downhill when they closed the Ireland Center. Although New Brunswick is pretty good if you can get them.

[JLB]

It all started downhill when they closed the Ireland Center.

Oh! . . . . I sorta had it starting downhill in 1996.



"Ms. DeHaan co-founded Resort Condominiums International (RCI) in 1974 and sold the company in 1996."