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Thread: RCI and AM Resorts (Unlimited Vacation Club)

  1. #51
    This is absolutely horrible and the biggest lie ever told. Is anyone interested in a class action suit against them as their contract does not state what they say it does. Blatant lies and they do nothing to rectify the situation. I will contact PROFECA as suggested above but at this point I think a good lawyer is in store- numbers speak volumes. Any thoughts?

  2. #52
    Quote Originally Posted by BethHS View Post
    This is absolutely horrible and the biggest lie ever told. Is anyone interested in a class action suit against them as their contract does not state what they say it does. Blatant lies and they do nothing to rectify the situation. I will contact PROFECA as suggested above but at this point I think a good lawyer is in store- numbers speak volumes. Any thoughts?
    Problem is class action suits are very hard to win and very expensive. The resorts usually write the rules so that on their side they can just raise the members fees to cover their side of the legal expenses. The Class either needs to front enough money to pay for their lawyers -which often end up running in the hundreds of thousands or if you are able to find lawyers who will work on a contingency basis they are usually more interested in settling as quick as possible to cover their fees and not really interested in fighting for the clients. The fact that it is in another country with different laws and with members based in multiple countries does not make it any easier. Unfortunately I think if you pay anyone (even those who claim they are lawyers) you are just as likely to get scammed trying to get out of the first scam.

    Numbers do speak and perhaps organizing as many members to register complaints though PROFECA might be your best recourse. But I don't see a class action suit having the effect you are hoping for.

  3. #53
    I actually signed up for this the other day and after logging into their website with "discounted" rates that I was lied to to the effect of several thousand dollars worth. I feel completely ripped off and am actually waiting in their room right now to try and cancel it while I'm still here. They've been making me wait for ten minutes now...

  4. #54
    I just signed up last week with a membership for our company. I made the sales guy and supposedly the assistant GM pull up what rates would be the first week of January. The only reason I bought the membership, is that we love Secrets Maroma. I got my packet and welcome email today, and the rate that they told me I would pay (this way just last week) was 2,000 less than I can actually booked it for. We were going to buy 4 rooms, so we're talking about an $8,000 difference. I haven't even started on the RCI properties, but they promised that I would have access to all the Hiltons in the NY area, so I'm curious to see if I'm able to pay just $499/ week, like I'm told. This is a tough situation, because we love the resort, but we're obviously lied to, in a major way. Has anyone else experienced this with a Secrets Maroma membership. Really really disappointed and upset right now. Thanks for your help

  5. #55
    If you are in the rescission period (usually 3-7 days from signing) you should do so. You already found out one of the primary reasons you bought turned out to be a lie. As to the Hiltons. It isn't the hotels it is the vacation club. There are 2 that semi regular deposits. More get deposited into the points inventory of RCI then the weeks side. Not every week is deposited. You generally have to use an ongoing search for specific weeks to grab one and they are usually deposited 6-10 months in advance. It is usually not possible to obtain multiple units for the same week. As the the price, the rci exchange fee is $209 and that would be in addition to the cost of your weeks. To get enough trading power your resort would have to deposit about 4 weeks for each NY week. I don't know if they would do that for a single weeks fee paid by you or would require multiple. I would assume it would probably be in the $699-$899 range for a NY week provided you can plan and start an ongoing search at least 10 months in advance for the weeks you want.

  6. #56
    Quote Originally Posted by Credit Carrots View Post
    My work sent me don to do a review on the unlimited vacation club, and I am so sorry at what some of you have had to go through.

    My main problems with UVC are:

    Financial. You don’t have to be a math whiz to figure out that paying for 30 years worth of vacations up front is not a good deal. Since vacations are not physical products like a car, or house you are really getting nothing for the money you throw down. Combine that with the crazy high interest rate, and you can see that this vacation club does not make financial sense.

    High Pressure Sales Tactics. If a product or service is truly good, the company selling it rarely has to resort to high pressure sales tactics. After we said we were not interested in getting a membership and would like to leave, we were stuck there for another two hours as they rotated through another four people with rising seniority to try and get us to sign. We couldn’t just walk out the door as we needed them to get us a taxi to get from the sales center back to our resort.

    Risk. $70,000 for the gold tier is a lot of money. We urge you to think about what you would do if something goes wrong. If these vacation clubs were based out of the US, you have lots of legal options you can take to get your money back. However, if you sign their contract in Mexico (and their parent company might be based out of another country such as the Dominican Republic) then there is not an easy way for you to take action to cancel your membership should you want to opt out. Sure you can get the price to come down after haggling, but it's still nowhere close to being a fair deal.

    We found that a large number of unhappy customers have been posting online about their difficulties with cancelling the membership. When we asked the sales center manager about this, they said we can simply stop paying anytime – which in our opinion is a complete lie. You’re signing a binding contract, and there can be repercussions if you break that contract – even if it’s in another country.

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