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Old 01-15-2010, 12:46 PM
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Guest Certificate

Does II mail out copies of the information and the Guest Certificates? I place an order today for one and they didn't ask for an email address.
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Old 01-15-2010, 02:19 PM
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I sent some friends to Hawaii before Christmas with a GC. II mailed it to me 2 weeks after checkin which was a Big Help??**!!

It would have been nice had they emailed me a copy which I could have given to my friends.
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Old 01-15-2010, 02:36 PM
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In the past, I've called the resort directly just to make that they had been given the correct info by II, and that everything was in order.
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Old 01-15-2010, 03:34 PM
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They will not automatically email one to you; hard copy is automatic. You have a wait a couple days after you've confirmed the reservation and call back to request one. The guide will say that you need to wait a week but I never have.
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Old 01-17-2010, 02:49 PM
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I have always received one via email...hmmmmm
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