Tmeshare from hell, Marriott Beach Club, Maui

[canyongirl]

Book at your risk,I have reason to dish.
The time share from hell,one week there will tell.
Arrive:
Sat: Bell Hop Cap. swore at us,Carry no food in
He must provide carry for all brought inside.Big tip please.
Sun:Air Con leak, soaks Bdr and closet carpet
Cloths are musty and torn.
Personnel had snuck into our room,left no note
and did not inform us of impending doom.
Mon:Bugs crawl over walls and floors
Housekeepings excuse,Tropical abuse.
Tue:Obnoxious blasting band till 1:30 A.M.
car valets remote beep, beeps and 2:00 A.M.
Siren to evacuate,get-out ,it's only a mistake?
Wen: Pool torn up,thck dust in air
No chance for sun or swim
Thurs:Refrig leaks,water under feet
Switch in bathroom sparks creating a dangerous path.
Friday:Complained all week,so to speak
Nothing hotel will do. They say "The onus is on you"
We left this hell,but at over $1000.00 dollars a nite
you'll get trapped in this fright.
If you don,t think this is true.
I have pictures for you.

[ArtsieAng]

I am shocked and dismayed to hear of Marriott's charade.

At $1000 a night, I too would have put up a fight.

Next time be smart, and choose better options from the start.

For a much better range, you should rent, or exchange.

That being said, I'm sorry to hear about your dread.

[dougp26364]

After more than a dozen stays at various Marriott timeshares, all on exchange or owner reservations, I'm a little surprised and more than a little doubtful about this report.

Pictures you say? Well why on post away? I'd like to see them so I can believe them. If what you say is true then I'm sure owner there are feeling blue.

[iconnections]

Did the Marriott charge you $1,000 per night or an owner? Most charge a lot less and certainly today. What condo # were you staying in and what building? We found the staff friendly and had no complaints. There were a few issues but they were taken care of immediately. You get more done with a friendly smile rather than bullying the staff.

[dougp26364]

I guess if I were paying $1,000/night, I'd be expecting better than perfection. But then again, I'd never spend $1,000/night for just a timeshare unit. At that price, I'd better be in one of the fancier hotel with all the bells, whistles and services that go with the top hotels around the world. At $1,000/night, I darn sure wouldn't want to be in a timeshare where I'm making my own bed.

[GrayFal]

Hello Canyongirl.
Welcome to TS4Ms.....

As to your first post - it does seem a bit weird that u had all those problems at the Marriott, a highly rated and well thought of resort.
Regardless of what it cost you - you should be satisfied with your stay - take it up directly with Marriott.

[odaddy]

I am going in 2 weeks, I booked before they announced the pool was closed for 2 months, that is a major letdown,staying 2 weeks in the new towers, tiny pool should be fun. NOT! We are bringing our 14 and 15 year old for the first time, it will be interesting, the pool really makes the resort for us. We have booked several rooms at the Westin for friends,so we have a studio we can use, at least we can use their pool. It is interesting that they waited quite a while to announce the pool closing, well after a lot of people already booked air, I am sure they Knew the resort would be a ghost town if they gave too much notice.

[Ann-Marie]

I find it a little interesting that it is the first post for the OP. Also, do they really rent for $1,000 per night? I find that hard to believe unless I am living in a cacoon.

[1950bing]

I have noticed before that when a person has their first post or at least a very low number some here question what is shared here is somehow not true or sometime question why they are posting here at all.
What happened to the welcome mat ?
People show up here to gather good information. We should help them get the most of what they have and help them with problems.
I don't understand some of the attitudes here.
Have a good day!

[wackymother]

Originally Posted by canyongirl

I have pictures for you.

I would like to see the pictures.