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  #41 (permalink)  
Old 07-01-2009, 10:34 AM
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Happy happy!!!!! Just did an online booking for Harbour Lights. I love being able to do the search myself and play with the dates. Great job!
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  #42 (permalink)  
Old 07-01-2009, 11:56 AM
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sign on problem

I too am happy to hear about the new reservation info available on the B?G site....today is july 1 and for the last few days i have not been able to even sign on to the old site.....today it says under construction.......are others having this problem??......sorry for my inpatience in waiting for new site but I have been waiting for a long time thanks for any info......
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  #43 (permalink)  
Old 07-05-2009, 07:38 PM
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Very handy. I just made plans for our tenth wedding anniversary next spring: 4 days in New Orleans, 4 days in Charleston. We adore LAI and he's never been to NO, so should be a great time. The online booking process was ridiculously easy!

Now we've got 2K points (1700 saved) to play with... I'm thinking perhaps a weekend in Williamsburg (although I know the hotel rooms are less than desirable)? Christmas weekend is available for 1400 points....
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  #44 (permalink)  
Old 07-05-2009, 10:52 PM
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One small problem to report

I LOVE the new level of detailed information under the My Account tab. For each account it lists the account #, available points, expire date, point type, next earn date and next earn amount.

But if there are no points currently available in an account, it is omitted from this list. Those should be listed just so you can see the next year date and amount for all accounts.

Anita
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  #45 (permalink)  
Old 07-06-2009, 08:35 AM
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Anita, I went to check my accounts. I have 5 accounts (which is why going to an owner's update never goes well-sales guys don't or can't find all the accounts), all accounts are showing up, with or without current points and also show up with the anniversary date and the points that will be awarded at that time. I show 8 listings to show all points listings for the accounts.

If you are not seeing something like that, maybe there is a problem in the transfer to the new format or something is not showing, or I don't understand what should be provided and when.
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  #46 (permalink)  
Old 07-06-2009, 09:27 AM
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Quote:
Originally Posted by akparsa View Post
I LOVE the new level of detailed information under the My Account tab. For each account it lists the account #, available points, expire date, point type, next earn date and next earn amount.

But if there are no points currently available in an account, it is omitted from this list. Those should be listed just so you can see the next year date and amount for all accounts.

Anita
I agree with this request. It's caused me issues in balancing my own accounts.
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  #47 (permalink)  
Old 07-06-2009, 09:07 PM
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Booked last week for Shorecrest I. It was simple and so fast!! Great job, BG!
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  #48 (permalink)  
Old 07-08-2009, 02:22 PM
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Bluegreen just informed me today that 18% of all reservations are now being booked online. That is an amazing statistic given they didn't announce it. People just started using it.

What's even more bizarre is that the Call Center had a record call volume on Monday. I thought call volume would go down if more people booked online.

Either that or Bluegreen owners are simply going wild with activity. Good sign?
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  #49 (permalink)  
Old 07-08-2009, 04:06 PM
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That looks like people are again booking their vacations. This could be a good indication of a positive outlook for the travel industry.

I also think 18% booking online is really great. The site works well (a few suggestions have been made here but nothing is a show stopper) so once it is announced, I think the call volume should back down and the online booking should really increase.

I love that Bluegreen is continuing to move forward, and that we are looking forward to our next two Bluegreen vacations, plus the one in the hat that we will hopefully get.
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  #50 (permalink)  
Old 07-08-2009, 08:38 PM
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Have you heard if they plan on adding the option to prepay the maintenance fee's if we want to use next years points?
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