Quote:
Originally Posted by philly_phenom
Just took a look at the attached PDF & had a couple of questions about the benefits listed.
1) What are "Bonus Encore Dividends"?
2) Saw F&F Bonus Time listed as a benefit - I thought all owners could get bonus time - or is that just at your deeded resort?
3) What are "Premier Services"
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1) "Bonus Encore Dividends" are Dividends you get when one of your referrals attends a sales presentation. You can Redeem your Encore Dividends to pay Maintenance Fees, Club Dues and exchange fees, or for gift cards and Bonus Time getaways.
2) There is regular Bonus Time in which you have to occupy the unit. Since you can't occupy two units, you can have only one bonus time reservation for a particular time period. The F&F Bonus Time allows you to have more than one reservation for a particular time period for your friends and/or family.
3) "Premier Services" is a special phone number you can call. It used to have people answering those phones who understood "Premier Services" better than the newer employees. Now, I think, when you call that number you get automatically transferred to the more experienced people in the general reservation pool. (This is what I have heard but I have no way of personally verifying.)
(If the experienced ones are all busy, I don't know if you then wait or get a newbie.)
Charles