Update on Bluegreen RCI Points roll out - POST Technical difficulties here

[SteveChapin]

Originally Posted by crwisconsin

I persisted in this because you kept saying that BG was supposed to set up an RCI account for you which implied that you couldn't do it yourself. Now you say you did indeed set it up with RCI and RCI messed it up. It sounds like you worked with RCI and got RCI to fix it.

I think your next step is to register your "8" account online with RCI so you can do on-line searching.

No, that's not quite right.

BG had not set up a separate points account for me, until today (my new 8- points account). Someone, either BG or RCI, had improperly linked my Traveler Plus to my old, personal, 4- RCI Points account.

When I went to register the 8- account on the web site, it didn't work. So I called RCI. They said the account was fine (meaning that I could book reservations through them on the phone), but that I won't be able to do online searching with that account. I was surprised, as I thought other people were able to login to their 8- RCI Points accounts, but I didn't persist.

He also told me, at that time, that I would not be able to PFD weeks into my 8- account.

sc
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[xzhan02]

Renewed traveler's plus, got an 8- point #, but can not register (it does not recognize the account #). Someone in RCI technical assistant department tried also, no luck (account # looks fine to them). Won't be fixed at least until next week.

[SteveChapin]

Originally Posted by xzhan02

Renewed traveler's plus, got an 8- point #, but can not register (it does not recognize the account #). Someone in RCI technical assistant department tried also, no luck (account # looks fine to them). Won't be fixed at least until next week.

They told me the same thing today.

They seem to be following a script of dubious value; they update one piece of information (my e-mail address) and resubmitted it to the server, hoping that would fix any problems. They did this yesterday, and it didn't fix the problem today. They did it today, and said they hoped that would fix it by Monday.

Seems like cargo cult manipulation to me, but we'll see.

[SteveChapin]

Originally Posted by SteveChapin

They told me the same thing today.

They seem to be following a script of dubious value; they update one piece of information (my e-mail address) and resubmitted it to the server, hoping that would fix any problems. They did this yesterday, and it didn't fix the problem today. They did it today, and said they hoped that would fix it by Monday.

Seems like cargo cult manipulation to me, but we'll see.

And, no surprise to me, this didn't work.

[xzhan02]

Originally Posted by SteveChapin

And, no surprise to me, this didn't work.

Same here. They promised me tomorrow.

[xzhan02]

Mine worked today as promised.

[SteveChapin]

And mine.