 |
05-31-2008, 04:37 PM
|
 |
Moderator
TS4MS Master - 3000+ Posts!
|
|
Join Date: Jan 2006
Location: Crumbling Capital of the Free World
Posts: 4,168
TS4MS Points: 234,291
|
|
New Satellite Offices
I read with interest in a new flier that arrived today, it said: Satellite offices are designed to offer personalized customer service for reservations, exchange, rental, and travel services all onsite and in person..... if you are staying at any of the above resorts or are in the area, stop by and say Hi. We can help you with all of your vacation needs.
I recently stayed for a week at Royal Resort in Las Vegas, one of the satellites on your list. I stopped by and said Hi and asked for some help saying I was a Trading Places member and Vacation Exchange Club member.... they said they couldn't help me as I was not a Royal Resort owner.
What gives???
__________________
A dog gave birth to puppies near the road and was cited for littering.
- Whatever I post should be considered my personal opinion and/or experience and is in no way an indictment of any company or individual.
Amendment I
Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.
|
05-31-2008, 07:09 PM
|
 |
Moderator
TS4MS Master - 3000+ Posts!
|
|
Join Date: Jul 2005
Posts: 5,049
TS4MS Points: 397,916
|
|
|
I was more than happy with the service and welcome I received at their new satellite office at the Kahana Falls in Maui. They bent over backwards to help me.....even by phone after the offices had closed on the mainland.
Not sure what is up at this location.
__________________
"Forget about world peace....Visualize using your turn signal" - Anonymous
Grand Pacific Resorts owners please join us in our  GPR Owners Forum
|
06-03-2008, 10:25 AM
|
 |
Trading Places Rep
100+ Posts Club
|
|
Join Date: Jul 2005
Location: Laguna Niguel, CA
Posts: 126
TS4MS Points: 170
|
|
Hello...I am sorry you didn't recieve any help while visiting the resort, we are addressing this issue with that onsite agent. We appreciate you bringing this to our attention!
As an FYI, any of our onsite agents can help you, so please if you are visiting a resort where we have an onsite desk, please stop by and say hello and let us know how we can help you!
|
06-03-2008, 11:37 AM
|
|
Moderator
TS4MS Master - 3000+ Posts!
|
|
Join Date: Jan 2006
Location: Crumbling Capital of the Free World
Posts: 4,168
TS4MS Points: 234,291
|
|
Quote:
Originally Posted by Vacation Rep
Hello...I am sorry you didn't recieve any help while visiting the resort, we are addressing this issue with that onsite agent. We appreciate you bringing this to our attention!
|
Thank you for your attention, she was adamant that she could NOT help me.
__________________
A dog gave birth to puppies near the road and was cited for littering.
- Whatever I post should be considered my personal opinion and/or experience and is in no way an indictment of any company or individual.
Amendment I
Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.
|
|
| Thread Tools |
|
|
| Display Modes |
 Linear Mode
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Advertisements |
|
|
|
» March 2010 |
| S |
M |
T |
W |
T |
F |
S |
| 28 |
1
|
2
|
3
|
4
|
5
|
6
|
|
7
|
8
|
9
|
10
|
11
|
12
|
13
|
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
|
21
|
22
|
23
|
24
|
25
|
26
|
27
|
|
28
|
29
|
30
|
31
| 1 | 2 | 3 |
|
» TS4MS Stuff |
|
|
|
