SFX won't accept week 22 Hyatt High Sierra?

Heathpack · #1 (**permalink**) 01-30-2010, 12:19 PM

Hi- just found this forum and glad for the opportunity to ask a question to SFX. We are new owners in the Hyatt system and about 6 months ago called SFX to see if they would accept our week- week 22 at Hyatt High Sierra.

The woman I spoke with on the phone said ya'll would not accept that deposit. SFX not interested in Tahoe in May.

Is this correct? Week 22 typically includes Memorial Day weekend and when it does not, the week falls in June.

It surprised me that the agent was so immediately dismissive, but really it was no skin off my nose. At the time, I was looking to exchange into one of the Carribbean catamaran or British narrowboat exchanges, which (I learned in the same call) SFX does not handle. So in the end, accepting our week did not matter, but I have been wondering about this for the future.

Thanks,
H

PHILL12 · #2 (**permalink**) 01-30-2010, 12:58 PM

If you own at the Hyatt in Lake Tahoe it is true those months not the best in Lake Tahoe. We go up sometimes to our Ridge Tahoe for Memorial week and its slow except the weekend itself but nice. One year we had great weather and one memorial week we woke up to snow so you just never know what to expect.

You probably belong with II and I doubt they would ever turn you down plus if you want you could use the request first like we do. I always wanted to try the Hyatt but we are not North Shore lovers.
We always stay at our condo July 4th week South Shore side and make couple trips over for lunch and a little gambling but that is about it.

Hyatt's are one of the best resorts of Lake Tahoe if you like North Shore and want to be close to the lake.

PHILL12

Heathpack · #3 (**permalink**) 01-30-2010, 01:43 PM

Quote:

Originally Posted by PHILL12

You probably belong with II and I doubt they would ever turn you down plus if you want you could use the request first like we do.

PHILL12

Thanks Phill12,

Yes we are II members and we have our first trade lined up already into Marriott's Ko'Olina in Oahu for this coming March. We are also pretty happy with the Hyatt internal trades we've been able to get this year. And we are working on a private exchange for next year. Plus, we could always use the week in Tahoe and have a great time.

So the SFX thing is not a big issue for us, as we have plenty of other good options.

I would expect SFX would know very well what weeks work for them and which do not- however, when I called the agent seemed to be in a rush and was short to the point of seeming irritated by my call. So that left me wondering if I'd perhaps gotten bad information.

This forum seems like a good place to hear straight from the horse's mouth. Then I will know for sure if SFX is not an option for us down the road.

H

calgal · #4 (**permalink**) 01-30-2010, 09:31 PM

I think that Hyatt does not permit deposits into SFX, so the actual week you offered is not the issue here. I am also a Hyatt owner, and remember reading this a couple of years ago.

Glitter Brunello · #5 (**permalink**) 01-30-2010, 10:52 PM

I am sure we'll hear from Mark on this. SFX is careful about choosing high demand weeks most likely to meet their members' needs. But I also know they have in the past been staunch advocates of owners' right to choose their own exchange company, something vital to the concept of timeshare as far as I'm concerned. I am curious to know whether it's true that Hyatt has made it difficult for owners to deposit with independent exchange companies. If so, I believe the owners are being deprived of their inherent rights. Maybe it's harder with a points based "club" type system than with outright deeded weeks.

Hopefully Mark will chime in after the weekend.

ArtsieAng · #6 (**permalink**) 01-31-2010, 06:01 AM

Quote:

Originally Posted by calgal

I think that Hyatt does not permit deposits into SFX, so the actual week you offered is not the issue here. I am also a Hyatt owner, and remember reading this a couple of years ago.

Really? Hmmmm, I didn't think that they would have the right to tell you where or where not you could deposit your week.

Heathpack · #7 (**permalink**) 01-31-2010, 11:22 AM

Hmm, not sure about "the Hyatt owners can't deposit with SFX part." I never looked into beyond this one call to SFX.

However, I do recall my phone conversation starting with me saying I have a Hyatt to deposit and her asking which week and resort. It seemed pretty clear to me that the "week 22 Tahoe" part was the deal breaker.

I did also ask how it would work with a Hyatt- could you reserve a prime week with points and deposit that with SFX and agent said, "no, you can only deposit your deeded week."

So unless that conversation was completely wonky, it certainly sounded like SFX would take some Hyatt weeks. I'm sure we will hear soon straight from the horse's mouth.

H

GrayFal · #8 (**permalink**) 01-31-2010, 11:54 AM

If it is a point based system (which I beleive it is) why is OP reserving week 22 rather then a more in demand summer or ski week to deposit???
Just curious - II would also place a higher trade value on a week 25-34 as well.

Heathpack · #9 (**permalink**) 01-31-2010, 04:27 PM

Quote:

Originally Posted by GrayFal

If it is a point based system (which I beleive it is) why is OP reserving week 22 rather then a more in demand summer or ski week to deposit???
Just curious - II would also place a higher trade value on a week 25-34 as well.

With Hyatt, everyone owns a deeded week (in our case week 22 at High Sierra). If you decide not to use your own week, you may release it to club use and then you are alotted a certain number of points based on your owned resort and season. You can then use those points to reserve other HVC properties or you can deposit them with II. If one deposits into II, it is the points that are deposited. As best I know, eeek of origin does not matter- a point is a point to II.

When one deposits into SFX, it is the deeded week that is deposited. Or at least that was my understanding vis a vis SFX.

H

GrayFal · #10 (**permalink**) 01-31-2010, 05:39 PM

Quote:

Originally Posted by Heathpack

With Hyatt, everyone owns a deeded week (in our case week 22 at High Sierra). If you decide not to use your own week, you may release it to club use and then you are allotted a certain number of points based on your owned resort and season. You can then use those points to reserve other HVC properties or you can deposit them with II. If one deposits into II, it is the points that are deposited. As best I know, eeek of origin does not matter- a point is a point to II.

When one deposits into SFX, it is the deeded week that is deposited. Or at least that was my understanding vis a vis SFX.

H

Thanks for the clarification...maybe that is the 'rub'- that week 22 was not in their usual range of accepted weeks and Hyatt does not allow u to 'chose' what u deposit into exchange companies if it is not your deeded week.

Our friend Beaglesmom3 is a Hyatt owner with a 2BR in Puerto Rico and I know she breaks that into 3 studio deposits in II because the points allotted to her allow this.
I own Wyndham Points and when I deposit in II it is also points....but if I wanted to deposit with SFX, I would need to reserve a Wyndham week with my points and then give SFX that reservation as a deposit. It does not have to be my deeded ownership.

Point system can be good (Star wood, Wyndham, DVC) but they each have a WHOLE BUNCHA RULES that u have to live by - it sure can get complicated.