Hello Timeshare Forum Members!

[Platinum Interchange]

Hello!

Thank you for your questions.

1) Platinum Interchange handles all resorts the same way. The deposit process is different on the non-Tricom resorts because we are not on-line with those properties.

2) Platinum Interchange can only take full week deposits from non-Tricom resorts. We do offer the option to book partial exchanges at the Tricom properties only, some restrictions apply. You can call me to find out all the details.

3) If you are on a wait list with one of our Vacation Counselors, they will contact you as soon as there is a match on your request. They work on their request list everyday, so nobody is overlooked.

4) All exchanges are non-refundable and non-changeable, please contact us with your request and we will check for availability and we will give you the option to pay a new exchange fee if we can accommodate you.

Please feel free to contact me if you have any questions.

Thank you!!

[lawren2]

Originally Posted by Platinum Interchange

Hello Lawren,

The a...WAY list is updated everyday Monday through Friday, the inventory some days changes a little and there are days when we get our block space and that is when the list changes a lot. I can send you the a...WAY list every single day and you will notice the changes from day to day. We are very proud of this list and how easy it makes it for our customers to use; that it is why we make it a priority to update it everyday.

Sandra,

Does someone go in and change the date on the first page of the PDF file? Because that is what I have been using to judge if there is any new availability.
It has never changed daily. More like weekly-ish and never on a set day of the week.

I do try to spot the refresh and then peruse and pull specific weeks to post individually for our membership.

If there are daily changes and you could send me ONLY the changes that would be very helpful and make my job much easier here.

[Platinum Interchange]

The a…WAY list is updated daily. The process takes from 1 ½ to 2 hrs to update. There is no possible way for us to track how many weeks were banked in one day, that is why we update the a…WAY list every single day.
My file is too big for me to post right now…we are working on getting a smaller file.
I can email the a…WAY list to you everyday, so you can post it.
What is your email address?

Thank you!

[lawren2]

Originally Posted by Platinum Interchange

The a…WAY list is updated daily. The process takes from 1 ½ to 2 hrs to update. There is no possible way for us to track how many weeks were banked in one day, that is why we update the a…WAY list every single day.
My file is too big for me to post right now…we are working on getting a smaller file.
I can email the a…WAY list to you everyday, so you can post it.
What is your email address?

Thank you!

Sandra then why is the date not changed on the PDF file each day?

If it is updated every day, I can just use the link I have to it. After a while I will be able to recognize what is new. That is what I do each morning with RCI and each afternoon with TPI now.

If you would like, feel free to e-mail it to me. Just click on my name and my profile will come up with an option to do so.

Yes the limitations for attachments for PDF is very small here. I have issues with that myself sometimes.

[bigfrank]

Originally Posted by lawren2

Yes the limitations for attachments for PDF is very small here. I have issues with that myself sometimes.

I will look into raising it if it can be done.

[bigfrank]

Originally Posted by bigfrank

I will look into raising it if it can be done.

I have raised the limit, See if that helps.

[Platinum Interchange]

We just posted the a...WAY list in the Timeshare Forums.

Thank you!

[jgirvine]

Well, thanks again to this forum I may have found another choice from RCI.

Sandra, just went to the Platinum website and posted an exchange request, but have a question or 2...maybe 3.

Size unit, I will take any, so what should I have put down?

Dates, how should the dates be listed? In this case, I have a wedding to attend in Cozumel on June 13 of 2009. I could take a week on either side. (knowing I might have to spring for a night at a hotel if they don't exactly line up). How should I have listed the dates?

We own at the Morritt's Tortuga in Grand Cayman. I assume you accept that?

Are trades size for size with an upgrade charge?

I noticed some all inclusive s in Mexico, how does that work? How do I find out what I assume would be an extra charge?

Thanks
Virginia

[Platinum Interchange]

Hello Virginia,

Please let us know the unit size that accommodates your needs and we'll let you know if it is available.

You can fill it out as 6/12/09 with a note that you must be there on 6/13/09 for a wedding and we will see what we can do to accommodate your request.

We absolutely accept Morritt's Tortuga in Grand Cayman, that is a beautiful resort.

Are trades size for size with an upgrade charge?
Yes. You can always upgrade to a larger unit for $97.00 each time you upgrade. For example, from a 1BD to a 2BD there is one upgrade fee and from a 1BD to a 3BD there are two upgrade fees, etc.

I noticed some all inclusive s in Mexico, how does that work? How do I find out what I assume would be an extra charge?
The all-inclusive fees are depending by resort and season; please call me for more details.

Thank you!