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I love our Majic Jack
What do you want for 20 bucks a year?
After doing a considerable amount of research I purchased two Magic Jacks for evaluation. (One to replace a dedicated fax line)
I knew ahead of time the product has several short comings.
I was warned of poor customer support, lack of local number portability, and the requirement the computer must be kept running at all times. One inconvenience I did not anticipate was having to dial the area code for local calls.
I did the following to over come some anticipated problems:
I purchased the units from QVC rather then Magic Jack ...Many people reported trouble returning defective units to Magic Jack
I installed each unit on laptop computers ......... a easy way for short term battery back up
I made sure my computers were fast enough for good VoIP reception.....Many people reported call echo and cut outs / in checking they did not have enough computer to do the job.
I switched my T1 to my wireless network.
I ported my fax land line and am presently parking it’s number until I can get a local magic jack number or a Grand Central number.
I connected magic Jack to a wireless phone base.
We love Magic Jack so far. We have been using it for a little over a month now. When we travel we take the Magic Jack (it is about the size of a tic-tac box) It works great in hotel rooms. This product works perfectly. I run one unit on a Mac and one on a Dell. The fax line took a few adjustments on the Windows Vista machine.
This is a close to free phone service as it gets. We have never had anyone complain about voice quality.
In checking out Magic Jack I discovered a few things that make me question if they will make it. I’m not sure if they a re just a company experiencing
Problems due to their tremendous growth or they don’t care about customer service, but if they don’t make it we are already ahead of the game.
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