Quote:
Originally Posted by dude-luv
Mark: I just stayed at a resort in Kauai that I rented from extra inventory. Presently, there is no mechanism to allow exchangers to give official written feedback to SFX other than by e-mail (I suppose). Having had more than several exchanges over the years, I feel my input to SFX as someone who actually visited and stayed in a resort could be valuable. I always find that the people I speak with at SFX are more than interested in hearing how the experience was and are sometimes surprised to find out a few things. The feedback mechanism at your website is currently under construction but is much needed. I have a list of reviews/input that I would like to give SFX about specific resorts--some good, some not as good.
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Dude-luv - thank you for your post. We totally agree with you that Member feedback about their resort and their overall "Vacation Experience" is valuable information for both the company and especially other Members.
Our new website in production at this time, will have a very pro-active Member Feedback section. We expect this site to launch before the end of this year.
In "perspective"....... Regardless of how high in quality a resort is, even with the high-end "brands", there comes a time when the property reaches it's refurbishment cycle. And yes, even those super high-end brands get tired and worn looking after time. This is all part of the property's "life-cycle". This also applies to your home and any other property you may own.
Of course we always want to stay at a property when it's in a pristine-state, but the "reality" is, there will be times when you stay at a property that is in it's tired, ready to be refurbished state, and yes these these include the highest rated properties in the timeshare network.
Hope this perspective helps...