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Dude,
I have to agree with you. I was at the Donatello, arriving back home last night. To say I was disappointed with the room is an understatement. I would like to be able to give feedback to SFX via their site, but that is not available. Now, I am sure that not all Donatello rooms are as tired as the one I was assigned, but if SFX does not know then how can they advise their exchangers.
That said, we did have an excellent vacation and the things that were subpar did not ruin the trip, but with SFX touting their 5 star experiences they do need to know about the details that make the experience less.
Joy
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