Quote:
Originally Posted by Missouri wanderer
As bluegreen owners it is our responsibility to always complain about problems to the supervisors on duty and make it perfectly clear that maintenance problems should be fixed as soon as reported. We had a problem on vacation at mountain loft. There was mold in a shower. the carpet was coming up, the dresser drawer knob came off in our hand, the tub spout leaked constantly because it wasn't even the right knob for it, and the walls and the carpet were filthy dirty with cob webs in corners. We complained to the super. and got no where with her. So on Monday morning we complained to the man in charge of the resort. He moved us to a different place that was bigger than what we had and assured us that he had no idea of the shape of the room. We felt it was our job to let him know how his staff handled the situation and how unhappy we were with them. What we got was not what they sold us or anybody else and if treated that way again I will complain and complain loudly about it.
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How did you get in contact with the person in charge of the resort?
